Work

Selected work ⁸

Recent work under my design leadership, plus earlier case studies where I owned vision, research, or end-to-end product design.

Case studyTransPerfect·Jan 2026·6 min read

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Compass: a multi-product Design System

One consistent GlobalLink, rebuilt on real tokens, accessibility, and AI-ready foundations.

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Case studyTransPerfect·Dec 2025·7 min read

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GlobalLink Compose: You write, AI follows you

The writer stays in control. AI assists only when it's needed, by design.

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Case studyManoMano·Apr 2022·3 min read

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Aligning seven squads around one seller experience

Research found a trust gap. Seven squads aligned around one seller direction.

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Case studyManoMano·Oct 2021·3 min read

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A WhatsApp diary study with ManoMano sellers

Four ManoMano sellers, one month, all on WhatsApp.

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Case studyAXA Partners·Feb 2020·3 min read

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Home Manager: from requesting assistance to tracking the case

Follow-up shipped first. Requesting help online came later, in one connected journey.

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Case studyAXA Partners·Oct 2019·6 min read

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AXA Partners' first HR chatbot, validated before it was trained

Wizard of Oz testing proved the conversation before we trained a single model.

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Case studyAXA Partners·Feb 2019·7 min read

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E-Rescue: a roadside assistance web app for seven markets

Quick assistance in stressful situations.

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Case studyDorna Sports·Oct 2018·3 min read

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Redesigning MotoGP's video experience for two kinds of fans

Live fans wanted the race, nothing else. On-demand fans wanted to find something.

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